ROI of Contact Center Automation
in 5 Simple Steps
80% of work done in contact centers can be automated.
Start with a hypothesis on what you should automate today.
We chose to work with the team at Jacada because they are the experts in solving complex customer service issues and because they've proven that they understand the specific business challenges we face
Allison Garretson, Senior Vice President of Operations & Customer Experience
Oh, We Get It
Automation, AI and RPA are often prescribed in the recipe for recovery and reimagination. Leaders need to proceed with a data driven mindset to avoid costly mistakes.
Through this interactive ROI calculator, we hope to raise the right questions that will guide you on the road ahead.
Check out our webinar which covers more advanced ROI topics. Request a free copy of our antifragile business case planner.
How To Get Started...
Schedule an Expert Consultation
Prepare a Plan to Automate Your Customer Service
Launch and Scale Your Automations
Start for free and launch in weeks. Scale up with additional bots across the entire customer lifecycle.
Automate Customer Interactions Across The Customer Lifecycle
Acquire & Onboard
Billing & Payments
Trust & Security
Disputes & Claims
Crawl, Walk & Run to Drive 10X Change with Customer Service Automation Software.
Why Rip and Replace, When You Can Harmonize & Elevate?
Results You Can Count On
Agent Onboarding Time
Average Handle Time
First Contact Resolution