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Title: What Makes an Exceptional Customer Service Bot? You Ask, Experts Answer!
Featuring guest speaker, Nicolas De Kouchkovsky, Intelligent Assistant and Bot Market Specialist, Former Genesys CMO.
Webinar Replay

Webinar 4 3 2018 03

Watch our panel of experts in an interative Q&A webinar addressing questions from the audience on chatbots, Virtual Customer Assistant (VCA), and Artificial Intelligence (AI) solutions. Get answers to the following questions and more:

  • How have chat bots changed over the last few years and how will they change in the future?
  • What is the most common mistake made when deploying a chatbot for customer service
  • How are chatbots able to automate complex customer service interactions?
  • And much more!

Meet the Panel

nicolas headshot 300x300 Nicolas De Kouchkovsky
Author with Opus Research of Intelligent Assistance and Bot Market landscape
Founder & Principal of CaCube Consulting
Former Genysys CMO

kumaran headshot circleKumaran Shanmuhan
Vice President of Solutions, Jacada

michael headshotMichael Haisten
Senior Solutions Consultant, Jacada