Title: DEMO WEBCAST Smart Agent Assistant: Automation With A Human Touch From Within The Agent’s Desktop
Hosted by: CRMXChange
Presented by: Jacada
Watch this demo to see the Smart Agent Assistant, an RPA bot within the desktop that is working side by side with the call center agent. Amplify productivity with instant access to the right information and processes, shorten handle times through automation, and enable the agent to focus on the customer instead of the system.