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Are you struggling to meet your SLAs? Watch the webinar replay to explore how to guide your agents from within your existing ticketing system to successfully answer customers' needs.

Key discussion points:

  • Zendesk Use Case: Easy installation directly from within the Zendesk Appstore
  • Fast and effective ticket resolution, regardless of complexity level
  • Next-Best-Action” capabilities all within the existing ticketing system
  • Agents are transformed into experts, dramatically reducing training time
  • Meet or exceed SLAs
agent guidance webinar 1 jacada

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