Title: Contact Center Automation: How Customer Service RPA is Shaping the Industry
Date: Wednesday, June 27 at 1PM EST
With Guest Speaker: Craig Le Clair, Vice President and Principal Analyst, Forrester Research
Join Jacada and guest speaker, Craig Le Clair of Forrester Research, for a live webinar analyzing industry trends, challenges and proven solutions in contact center automation. Specific case studies will be shared to demonstrate how leading contact centers are already driving substantial value from automation.