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Winner’s Webinar: UK National Innovation Award 2017 For Digital Self-Service

Winner’s Webinar: UK National Innovation Award 2017 For Digital Self-Service

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Title: Winner’s Webinar: UK National Innovation Award 2017 For Digital Self-Service
Hosted by the Directors’ Club United Kingdom

On May 23rd Jacada won the live final for the Digital Self-Service category of the UK National Innovation Awards 2017.

In this webinar replay Jacada will provide insight into how callers can be diverted to digital self-service without negative impact on their customer experience.

Find out how to:

  • Eliminate customer’s reluctance to self-serve
  • Drive adoption of your self-serve assets to lower inbound call volume by a minimum of 10%
  • Utilize Virtual Agent technology on the digital AND voice channel to learn customer intent and improve the self-service experience.

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