Jacada Webinar | Masterclass Series

How to Discover the Best Use Cases for RDA in Your Call Center

Webinar: The ROI of Making Your IVR Visual

Webinar: The ROI of Making Your IVR Visual

Share on facebook
Share on twitter
Share on linkedin

View this Jacada webinar as we demonstrate the positive ROI that you will receive by creating a Visual IVR from your traditional IVR. Converting your existing IVR into a Visual IVR is a sensible investment that also yields a better customer experience for your customers.

Attendees learned:

•    How to calculate the ROI of creating a Visual IVR
•    How to avoid “zero-outs”
•    How to leverage IVR on the mobile channel
•    How to preserve your existing IVR investment
•    How to lower telephony and IVR costs

The webinar was given in two versions.

    • The first goes in depth to calculate the ROI of implementing a Visual IVR
    • The second gives an introduction to Visual IVR with a demonstration of Visual IVR used on a website

DownLoadPDFPresentationButtons metro



DownLoadPDFPresentationButtons metro

View the SlideShare

 The ROI of making your IVR Visual from Jacada

Request a Demo

Talk to an Expert