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Uniphore to Acquire Jacada to Simplify CX Innovation With AI & Low Code Automation

Webinar: The Roadmap to an Efficient Agent Desktop

Webinar: The Roadmap to an Efficient Agent Desktop

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Join Jacada for a fast paced webinar that will introduce you to the ways and techniques of providing a more efficient and competitive agent experience, shortening call times and delighting your customers:

  • Use Case: Fortune 500 Retail Company
  • Simplifying complexities, automating tasks, and guiding agents through efficient interactions
  • Instant and contextual agent guidance during the call
  • Rapid implementation – drive changes with quick time to market
  • Benefits: High usability, productive agents, lower Average Handle Time (AHT), increased First Call Resolution (FCR), better customer experience

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