Join Jacada for a fast paced webinar that will introduce you to the ways and techniques of providing a more efficient and competitive agent experience, shortening call times and delighting your customers:
- Use Case: Fortune 500 Retail Company
- Simplifying complexities, automating tasks, and guiding agents through efficient interactions
- Instant and contextual agent guidance during the call
- Rapid implementation – drive changes with quick time to market
- ​Benefits: High usability, productive agents, lower Average Handle Time (AHT), increased First Call Resolution (FCR), better customer experience
