Customer Service Hero Stories From the Front Lines
Meet the 8 Customer Service Automation Bots Rescuing Customers & Employees In 30 minutes or less you will learn about:
- The 4 Pillars of Great Customer Service & The Missing Piece in the Puzzle.
- How To Harmonize & Elevate Disparate Systems in Days vs Months. Rip & Replace NOT Required.
- The 8 Customer Service Automation Bots You Need to Recover, Rebound and Reimagine.
Scott Merritt – As Global Head of Automation for Jacada, Scott leads the go-to-market strategy for their automation portfolio and works as a trusted advisor for companies actively pursuing customer service automation strategies. Scott is a passionate advocate of “Responsible RPA” having spent the last 15 years embedded in the process optimization and RPA space supporting over 100 intelligent automation assessments and implementations.