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Bullet-Proof Your 2021 Automation Roadmap With A Kickass ROI Calculator

WalkMe and Jacada Joint Webinar: The Art of Contact Center Efficiency

WalkMe and Jacada Joint Webinar: The Art of Contact Center Efficiency

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WalkMe and Jacada team up to demonstrate how technologies like Jacada’s Visual IVR  and WalkMe’s Guidance can generate instant benefits such as:

  • Simplifying the website experience for your customers.
  • Delivering Immediate & Contextual guidance at the exact moment of need.
  • Enhancing the traditional IVR Experience by providing a VISUAL IVR menu for customers trying to contact you.
  • Enabling seamless continuity from the visual IVR transaction to the call center.
  • Lowering agent training time and attrition rates.
  • Reduce the overall customer service costs and improve the customer experience.

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