Title: Know Your Blind Spots. Deliver Consistent CX With Your #WFH Call Center
Boost Help Desk Productivity Using Smart Agent Assistants Powered by Conversational AI and Robotic Process Automation
Join our panel of experts for a fluid discussion on how to empower your help desk using AI and Robotic Process Automation.
What You’ll Learn:
- How To Overcome #WFH Blind Spots associated with a Traditional Approach to Workforce Management
- How To Simplify Onboarding and Training With Agent Guidance & Task Automation
- How To Master Agent Assistance Using AI and RPA
- How To Create An Action Plan To Boost Call Center Productivity During Our Shared Lockdown
Meet The Panel:
Co-Founder, President at PeakView, Inc.
Dr. Guy Yogev
Managing Partner at BDO Customer Management
Principal Consultant, Customer Service AI at Jacada
Chief Growth Officer at Jacada