Visual Self-Service Drives Great Customer Experiences. View the webinar and learn how to create a Win-Win for both the Connected Customer and the Company.
Join us as we discuss the topics of
- The rising need to meet the real-time, on-the-go demands of the connected consumer
- The transition from Push Button IVR to Visual IVR.
- Practical solutions for narrowing the gap between agent assistance and automated self service.
- Valuable tips on how you can transform self service in your organization, quickly and profitably.
- Find out how companies are creating win-win solutions for both the connected customer and the organization with a visual IVR that works on all digital properties.
Presented by leading Customer Service & Social Media ROI expert
Dr. Natalie Petouhoff.