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Webinar: How Visual Self-Service Drives Great Customer Experience

Webinar: How Visual Self-Service Drives Great Customer Experience

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Visual Self-Service Drives Great Customer Experiences. View the webinar and learn how to create a Win-Win for both the Connected Customer and the Company.

 

Join us as we discuss the topics of

  • The rising need to meet the real-time, on-the-go demands of the connected consumer
  • The transition from Push Button IVR to Visual IVR.
  • Practical solutions for narrowing the gap between agent assistance and automated self service.
  • Valuable tips on how you can transform self service in your organization, quickly and profitably.
  • Find out how companies are creating win-win solutions for both the connected customer and the organization with a visual IVR that works on all digital properties.

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Presented by leading Customer Service & Social Media ROI expert
Dr. Natalie Petouhoff. 
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