Live Demo of Multimodal CX

What Alexa's Smart Display Can Teach Your Call Center

and how to make your IVR visually engaging with clicks not code

Webinar Replay

Join us for a Live Demo of Multimodal Customer Experience

Talking, texting, or tapping… every modality has its limitations.

That’s why we’ve created a multimodal virtual agent. Now, your customers can tap, text and talk to get more done, with little effort.

Register now to learn how easy it is to add a smart display to your IVR, a voice assistant to your website, and offer rich user experiences over your messaging channels.

 

Live Demo that Sheds Light on:
  • What is a Multimodal Customer Experience?
  • What are the Benefits of Low Code Multiexperience Design?
  • How to Build a Multimodal Virtual Agent From Scratch?
  • How to Integrate Multimodal Virtual Agents to Your IVR, Web, and Messaging Channels?
Who Should Attend
  • User Experience & Conversational Designers and Developers
  • Conversational AI and Intelligent Automation Pros
  • Customer Experience Planning, Strategy and Execution Pros
  • Contact Center Operations and Workforce Management Pros
  • COOs, CIOs, CTOs and Digital Transformation Pros

Panelists

michael

Michael Haisten

Principal Consultant
Jacada

Michael is Jacada’s Principal Consultant for Customer Service AI. He loves applying both technology and psychology to solve business challenges including improving customer experiences and driving digital adoption in the customer service arena. He’s developed a unique perspective having spent 8 years leading self-service and channel strategy within a customer care organization and 8 years helping customers of technology companies like Jacada.

Kumaran headshot

Kumaran Shanmuhan

Global Head of Solutions
Jacada

Kumaran is responsible for solutions and marketing at Jacada. With over 18 years of product and consulting experience, Kumaran’s passionate about the interplay between customer experience and automation. Having seen first-hand the challenges of defining and executing on digital transformation programs, Kumaran’s eager to share earned secrets and compare notes to help you chart an antifragile path forward.

About Us

Jacada is the leading provider of contact center automation software that is powered by AI and RPA. Contact center leaders around the world trust our low code automation platform to assist customers and agents during moments that matter.

Contact Us

+1 (770) 352-1300
11560 Great Oaks Way, Suite 200
Alpharetta, GA 30022

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