Webinar Replay: Masterclass Series on Conversational AI & CX Design

Empower Your Business with Google Contact Center AI

Webinar: Extend Voice IVRs Visually, Save Millions Annually

Webinar: Extend Voice IVRs Visually, Save Millions Annually

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Please watch the webinar replay to learn how to leverage the Interactive Intelligence platform with Jacada’s Omnichannel solution to drive big savings and win amazing CX results

DISCUSSION POINTS:

  • Key benefits to leveraging the Interactive Intelligent platform with Jacada’s Omnichannel solution
  • How Jacada’s Self Service offering drove millions in savings for a Fortune 500 company.
  • How to increase self-service adoption and containment rate by over 10%
  • How to reduce Average Handling Time
  • How to ensure a seamless and contextual transition of information from mobile to your website and/or to the call center
  • How to significantly improve customer experience

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