
Jeff Gallino
Chief Technology Officer
CallMiner

Bruce McMahon
VP of Product
CallMiner

Yoel Goldenberg
Chief Product Officer
Jacada
Contact Center Automation Demo Series
Live demo of CallMiner and Jacada + Tips on Onboarding, Coaching & Call Center Automation.
10 AM ET on Wednesday, April 21st 2021
Chief Technology Officer
CallMiner
VP of Product
CallMiner
Chief Product Officer
Jacada
Join us for a no-nonsense demo that will show you how to tackle the most complex interactions your call center agents struggle with today.
Demo:
Chief Technology Officer
CallMiner
As Chief Technical Officer, Jeff Gallino oversees research, language development, and future product direction at CallMiner. Gallino was President and CEO during CallMiner’s first five years. During that time, he led the company to become an internationally recognized and award winning enterprise software company. Jeff has more than 25 years of experience delivering complex software and hardware solutions to enterprise and government customers. Prior to founding CallMiner, Jeff worked at companies like; ThinkEngine Networks, Grant Thornton Consulting, as well as 11 years in the United States Air Force.
VP of Product
CallMiner
As Vice President of Product at CallMiner, Bruce is responsible for product management, strategy, and roadmap. He has over 15 years of experience in product management and software development, and has played key product leadership roles through various stages, from startup to major industry players. Prior to CallMiner, Bruce was the was the head of product at KMI, an enterprise SaaS software company, leading the product organization in developing simple, easy to use analytics and risk management products.
Chief Product Officer
Jacada
Yoel oversees Jacada’s offering and strategy. He is a global domain expert and thought leader in customer service technologies. He has vast experience in enterprise software product management, marketing, and business development. Before joining Jacada, Yoel held VP roles in product, marketing, and business development at NICE Systems. When Yoel is not executing product strategy, you will find him mountain biking and exploring new trails.
Jacada is the leading provider of contact center automation software that is powered by AI and RPA. Contact center leaders around the world trust our low code automation platform to assist customers and agents during moments that matter.