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We are looking for a Web/Graphic Designer

We are looking for a full time Designer to join our Creative team in our Alpharetta office. You will be responsible for the design and layout of digital assets including social media graphics, websites, landing pages and more. This job will be 70% web (WordPress) and 30% graphic design.

The ideal candidate will have familiarity working and collaborating with Marketing while exercising creative skills/problem solving to bring new design ideas to the table. We are looking for someone who can work within a fast-paced environment and thrives in wearing many hats.

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Requirements & Skills

Experience designing with WordPress

HTML/CSS (required) with some knowledge of JavaScript

Adobe Creative Suite (Photoshop, XD, Illustrator, InDesign)

Sharp eye for layout and graphic design

Creative and independent problem solving

Understanding of website usability, web standards and best practices

Ability to work under pressure with quick turnarounds when necessary


  • Updating and maintaining our website using WordPress
  • Customizing WordPress to support specific functionality
  • Creating Banner ads and graphics for our Marketing Team
  • Collaborating and brainstorming with Marketing
  • Working with the Creative Team to execute and deliver design solutions
  • Ensure a cohesive and consistent visual brand standard that aligns across all projects and channels
  • Actively stay informed of current design best practices and industry trends
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Experience & Education


  • Website design: 2 years (Preferred)
  • Graphic design: 2 years (Preferred)


  • Bachelor’s (Preferred)

About Jacada

At Jacada, we believe there’s a better way to serve customers – automated customer service that saves customers time and effort and unburdens the customer service workforce from the complexity of customer service as we know it.

Did you know that you’re likely to spend at least 40 days of your lifetime waiting on the phone for customer service? Is this necessary today?! This is your opportunity to improve the customer experience offered by leading brands and growing companies across the globe.

Jacada is the leader in customer service automation software. Jacada’s Robot Factory enables customer operations leaders to build intelligent bots that battle customer service complexity using industry leading Artificial Intelligence and Robotic Process Automation. Our Customer Service Automation Bots deliver effortless customer experiences and empowered employee experiences driving cost savings and business growth at record speed.

Apply with resume by email to: [email protected]

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