Technology Partner
inContact (NASDAQ: SAAS) is the cloud contact center software leader, helping organizations around the globe create high quality customer experiences. inContact is 100% focused on the cloud and is the only provider to combine cloud software with an enterprise-class telecommunications network for a complete customer interaction solution. Winner of Frost & Sullivan 2012 North American Cloud Company of the Year in Cloud Contact Center Solutions, inContact has deployed over 1,300 cloud contact center instances. To learn more, visit www.inContact.com.inContact's flexible cloud-based software helps contact centers efficiently support their customers with personalized interactions. The result is high customer satisfaction, low attrition, and brand loyalty.
- Recognized leader and cloud pioneer
- Industry’s best-published service level agreement of 99.99%
- 1300+ call center deployments
- Used by 85,000+ agents globally
- Over one billion calls handled per year
- Over 100 integrations to top CRMs
- More industry experience than any other contact center cloud vendor