How to Cut Call Center Agent Onboarding Time in Half
Demanding callers. Complex processes. Impossible expectations. These are some of top contact center pain points driving...
Gartner shares seven knowledge management best practices to deliver great customer service. How do you stack...
Brian Cantor from CCW hosts a discussion and live demo featuring 10 ways to automate learning and simplify contact center...
– A. Einstein
Copyright ©2021 Jacada Inc.
Copyright ©2020 Jacada Inc.