Human and robot collaboration is on display when RPA Attended bots turn hundreds of application login steps into one “click of a button.”
Geeta Wilson, Vice President, Consumer Experience - Enterprise Transformation speaks about Humana and Jacada Visual IVR.
Learn how Turk Telekom utilized Jacada Visual IVR to achieve 75% self-service adoption and optimize contact center processes.
Head of CRM and Customer Channels, Lilach Altman, describes how one of Israel's largest credit card companies used Visual IVR to encourage digital interactions with customers. For Leumi Card, Visual IVR decreased call volume, increased customer loyalty, and provided an improved overall consumer experience.