News & Press Releases | Customer Service Software | Jacada

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Agent Assist Powered by Conversation Analytics & RPA

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Servion and Jacada Join Forces to build Automation-First Contact Centers and Deliver Effortless CX

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Jacada Recognized for a Second Consecutive Year as a Major Contender in Everest Group PEAK Matrix for Robotic Process Automation (RPA) 2020

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Jacada is Recognized for a Second Consecutive Year in Gartner’s Magic Quadrant for Robotic Process Automation

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Symphony, a SYKES company Joins Forces With Jacada as Newest Global Consulting Partner

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Jacada Named a Major Contender in the Everest Group PEAK Matrix® for Intelligent Virtual Agents (IVA) 2020

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Jacada To Offer Easy-to-Launch Customer Service Automation Solutions for Contact Centers Affected by the Coronavirus Pandemic

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Jacada Positioned in 2020 Gartner Magic Quadrant for Workforce Engagement Management Report

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Jacada Broadens Hyperautomation and Actionable Intelligence with Interact 12 Release

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Jacada Debuts as Customer Service Specialist in HFS Research Top 10 Robotic Process Automation Report

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