SmartPhones and Utility IVR – A Perfect Match
Jacada and Vocantas join to bring utility customers self-service with visual interactive menus
ATLANTA, Georgia/ OTTAWA, Ontario – October 16th, 2013 — Jacada, Inc., and Vocantas announce that Visual IVR capabilities are now available with Vocantas’ Utilities OnCall solution. Utility companies looking for a new IVR solution will be excited that the proven successful Utilities OnCall solution now extends to the mobile device and to the utility’s website. Vocantas’ existing Utility customers can immediately take advantage of this powerful visual self-serve experience that is quick to deploy, saves money and is easy to use. The Utilities OnCall Visual IVR is now available for any smartphone platform and website, with the addition of Jacada’s cutting-edge technologies into the Vocantas Utilities OnCall platform.