Madrid, Spain, December 2, 2019 – Grupo Oesía, a multinational Madrid-based company specializing in IT and engineering; and Jacada, Ltd., a leading worldwide provider of customer service robotic process automation (RPA), just announced a partnership that will improve the way that call centers operate in Spain and Portugal.
After Successfully Delivering Customer Service RPA Solutions to a Diverse Set of Five9 Customers in 2019, Five9 Awards Jacada at CX Summit
ATLANTA, July 8, 2019 (GLOBE NEWSWIRE) -- Jacada, Inc., provider of Autonomous CX solutions designed to automate customer service operations and improve the customer experience is pleased to announce that it has been selected as a leading vendor for Attended RPA in the “Zinnov Zones for RPA Platforms – 2019” global ratings. Zinnov is a leading global management consulting firm that provides intelligence on the RPA space.
Customer service automation to streamline key processes and deliver real-time guidance for customer-facing employees.
ATLANTA, MARCH 19, 2019 (GLOBE NEWSWIRE) -- Jacada, Inc., provider of Autonomous CX solutions designed to automate customer service operations, and improve the customer experience, today announced that it has received a material, multi-year expansion order for Jacada’s Intelligent Self-Service solutions from a leading mortgage company in the United States.
