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Who are we?

Jacada enables the Autonomous Customer Experience revolution. We enjoy developing advanced automation and bot technologies that help global enterprises to simplify their customer service operations and improve customer satisfaction, and excited by the continuous trust we gain from some of the strongest brands in the world.

We are a team of brilliant people that not only keep innovating and deifying the standards in our industry, but also having fun while doing so.

What will you do?

As a Product Manager you'll hold end-to-end responsibility for your software products. From analyzing the market needs and dynamics, through defining the product requirements, to working with marketing and sales to drive business. You’ll work closely with our global teams of R&D, Professional Services, Presales, Sales and Marketing, as well as with Jacada’s customer and prospects.

What you'll need to succeed?

  • Creativity, and a unique combination of technology understanding together with usability and business understanding.
  • 3 years' experience in enterprise software product management
  • Experience in UI and UX and mockup creation
  • Excellent written and verbal communication skills in English
  • MS/BS degree in Engineering
  • Willingness to travel the world

Will be nice if you'll have experience in:

  • Customer service technologies, Systems Analysis, UX - an advantage
  • Experience with B2C and B2B products

Apply with resume by email to: [email protected]

No recruiters

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