is the global leader in cloud contact center and customer service solutions. More than 300 companies around the world, including Salesforce.com, Symantec, Royal Mail Group, and Amway New Zealand trust LiveOps’ technology to enable effective multichannel, social and mobile interactions with their customers. Serenova’s award-winning platform has processed more than 1 Billion minutes of customer interactions and managed operations for the largest US-based cloud contact center of 20,000 home-based, independent agents. With 10+ years of cloud experience Serenova is the partner of choice for companies wanting to migrate to the cloud. Headquartered in Redwood City, California, Serenova supports a wide range of industries including financial, health care, insurance, retail, and high tech.