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Automated Voice & Data Solution (AVDS) (www.avds.com), founded in 1992, delivers “deliberately different” communications solutions and services to enterprise and contact centers. Beginning with its partnership with Interactive Intelligence in 1998, AVDS has provided innovative technology to its valued clients to help them improve their own customer service and operations, reduce costs, help use technology to their best advantage and maintain a competitive edge. Its portfolio of solutions also includes IBM Social Collaboration Software, video conferencing, custom applications to fit specific industries, Consulting and Managed Services, cloud/premise based solutions, and stand-alone communications tools—altogether delivering options and flexibility to organizations. AVDS has customers across the U.S. and overseas, representing all industries, government, and education, from small to large businesses, enterprise, and contact centers.

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