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ScreenHunter 66 Apr. 02 09.55


Thank you for the demo request! We will see you at
Booth #230

Jacada will be attending the Contact Center Expo & Conference from May 6th - May 9th in San Diego, CA.  We will have a booth (#230) demonstrating our latest call center, mobile & web self service solutions.

Email us for any further inquiries:  [email protected]







Jacada & Nihilent Technologies Ltd. have partnered together
to bring you the following event:

pune event header
What Will Attendees Learn:
  • How to provide a superior customer experience to mobile users
  • Desktop Automation in an environment where there is 'No' Access to client application & 'No' access to virtual (citrix) server
  • How to leverage IVR on the mobile & web channel
  • How to lower telephony and IVR costs
  • How to Decrease Average Handle Time (AHT)/ Transaction time, Reduce error rate & CSR training and system complexity
Who Should Attend:
  • Senior Level VPs and Directors who are accountable for Customer Experience/ Customer Care/  BPO Process Excellence
  • CIO/COOs who desire financial improvements from enhanced call center/ BPO operations
  • CIO/ COOs who require integration of call center processes and applications
  • CTOs who are tasked with preserving existing IVR investments and simplifying the user experience
Visualizing Customer Interactions and Improving Agent Productivity
Thursday, May 8th, 4:30 - 7:30 PM followed by Dinner
Hyatt Regency, Weikfield IT Park, Nagar Road, Pune, India

Complete the form to join us!

 

Email us for any further inquiries:  [email protected]







Thanks! We look forward to meeting you.

PuneEventVisualizing Customer Interactions and Improving Agent Productivity

Friday, 9th May, 4:30 - 7:30 PM followed by Dinner
Hyatt Regency, Weikfield IT Park, Nagar Road, Pune, India

Email us for any further inquiries:  [email protected]







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