There are three different reasons that we can point as the challenges that RPA have in organizations. The hype around robotics in RPA that really focused on a business user, this is something that the no-code, low-code Platform that you can provide for your business users and in a couple of weeks they built the robots themselves that could automate an excel and SAP, that push these robots out in to their own desktops and in other areas in an organization.
I think, that’s the big mistake or misrepresentation, of a simple technology from inside, but when it comes to embracing or adopting and deploying that in enterprise scale that really where the complexity comes into play with RPA. The fact its just because of no-code, low-code development platform doesn’t mean necessarily that this is something that should be in every business users hand or even the business analyst.
Were this technology best fits is really an environment that’s more focus on an agile delivery where you have business collaborating with IT with a low-code automation platform. And then when we can build out and prioritize projects among the organization and we can bring IT in business together to collaborate better and deliver iterative business improvement leveraging RPA.
More importantly when it comes to reuse in change management and maintenance, the business cannot leave IT behind and IT cannot leave the business behind and here the goal is the agile low-code, no-code development environment where the business and IT can collaborate. And use this collaboration to deploy how much bigger the RPA portfolio to the enterprise.