Jacada Webinar | Masterclass Series

How to Discover the Best Use Cases for RDA in Your Call Center

Webinar – Improving Customer Service with Dynamic Scripting with Special Guest Telefonica O2

Webinar – Improving Customer Service with Dynamic Scripting with Special Guest Telefonica O2

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This webinar will demo the latest scripting technologies, including a case study presentation from Telefonica O2 UK. We will explore how you can quickly & easily create, update and enhance your key callcenter processes using dynamic scripting that will make your customers feel they are having a natural interaction with the agent.

 

 

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