Automation for CustomersEmbrace Multiexperience. Go Beyond Omnichannel to Engage Customers Where They Are.
TapDigital customer service on any web touchpoint
TextAI powered Chatbots that automate processes
TalkVoice Bots that free customers from IVR Jail
MultiMultimodal Visual IVRs to simplify channel shift
Automation for EmployeesUnburden Your Customer Service Workforce. Use the Best Tools for Assistance & Task Management.
GuideCall Center Scripting to Next Best Action
AutomateAttended RPA Bots for the Call Center Workforce
AssistAgent Assist powered by RPA & AI
UnifyModern agent desktops for multi-skilled agents
RPA for Customer Experience Hyperautomate the customer experience using RPA & AI
Blog Read how automation can help your customer operation
Analyst Spotlight Industry leading Gartner Research. Get Your Free Copy Here.
Customer Case StudiesAutomation success stories from the front lines
Digital LibraryDemos, Webinars, Whitepapers and more
Customer Support Get help if you have questions about using Jacada software
Survive and Thrive in 2021 With an
Employee-First Automation Strategy
White Paper: The UK Contact Center Decision-Makers’ Guide 2016
We cannot solve a problem by using the same kind of thinking we used when we created them.
– A. Einstein
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