When your call center’s dealing with high call volume, there’s one solution: Let Visual IVR self-service guide your callers. Launch in 24 hours.
Listen to the webinar replay of our panel of experts in customer service automation. They talked about customer service complexity during times of high anxiety.
Gartner reveals Jacada as a Niche Player in its 2020 Magic Quadrant for Workforce Engagement Management (WEM) software. Learn more at Jacada.com.