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Amergy is a consulting company and system integrator focusing on the field of customer services, offering comprehensive consulting services and technical solutions for customer service organizations. Amergy supports their customers to optimize the critical success factors for customer service excellence - “People” – “Technology” and “Processes”. Amergy supports its customers as a reliable and flexible partner to be competitive in dynamic markets. Amergy employs a team of highly qualified and motivated experts at the sites located in Vienna and Bucharest.

Bell Integrator , Since 1999 Bell Integrator provides a full range of services from the development and testing to support and quality control of IT solutions optimized for the customers’ needs. Key areas of activity: consulting services, solutions design&delivery, monitoring, quality assurance (quality control), technical support&maintains.

Bell Integrator has many years of experience in software development for various industries: telecommunications, banking, transport, retail sales and medicine and own offices in Russia, Belarus and USA.

BERICON, headquartered in Bad Homburg, Germany, is an international consulting and service provider for intelligent telecommunications infrastructure responsible for optimizing all communication channels of global business customers (phone, e-mail, fax, web, social media, SMS, IN and (e.g. visual) IVR applications and many more). BERICON creates tailored and forward-looking customer contact processes of the next generation refined with individual solutions and optimized product packages. BERICON is the central contact point for all questions concerning telecommunications (ICT) with a widespread and up-to-date overview of the whole market. Furthermore there is a strong focus on cloud services, mobile customer services and best-of-breed customer experience approach and strategy.

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Comtrust Company was established with the introduction of the  SAP Contact Center in the cloud to the polish market. In 2012,  the company broadened its range of solutions and it now collaborating with  Jacada. Comtrust currently offers a full suite of solutions to meet the needs of  the call-center market in Poland. The company offers, amongst others leading Contact Center solutions, WMF class system, unified agent desktop and mobile customer service solutions.

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Cornastone Enterprise Systems (South Africa) offers high end business infrastructure solutions, system management and integration, focusing on total solution delivery.


Datapoint (Spain) is an established and trusted integrator of contact centre and communication solutions with more than 42 years’ experience.  Datapoint’s offices  are located in Barcelona, Dublin, London, Madrid, Milan, Munich, Paris and Utrecht. Datapoint  specializes  in combining technology from the leading vendors with the skills of its own experts based throughout Europe to provide a complete solution.  Datapoint has  more than 550 clients in 41 countries, including responsibility for supporting over 5,000 sites in those territories.

ergoman Group 3

ERGOMAN provides innovative Communication and Business Software solutions. During the last fourteen years ,we have offered a large number of telecommunication & information technology products and solutions to our clients in different markets. We are recognized for managing complex projects of high importance and this is our valuable asset for our business development in Greece and European Union. Our strategic goal is to help our customers redesign their business processes & transform the way they work. If they Succeed, we grow!

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Incom is the leader of IT market in Ukraine, solves business problems via Information Technology. High competence of Incom’s specialists in the field of IT combined with knowledge in the area of organizational management and industry expertise allow it to build effective and optimal solutions to the customers. Incom is the only IT company with 28 offices in major cities throughout the territory of Ukraine and representative offices in the Republic of Kazakhstan and the Republic of Belarus and as a result has ability to meet the service requirements of its customers as soon as possible. By the results of research, held by the British agency in May 2013, the company took 95 place in the "European System integrators - TOP-500" rate and became the first among the Ukrainian companies. The company's history dates back to 1990.


INLINE Technologies, Russia - part of ITG (INLINE Technologies Group) group of companies, is a universal IT integrator, specializing in construction, integration and implementation of IT infrastructure; development, delivery, installation, maintenance and support of IT infrastructure, networks and communication systems. INLINE Technologies has been operating on the Russian market of systems integration since 1999.

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ITNav Pro enables organizations to obtain business value in the areas of improving customer acquisition, increasing customer retention & growth, delivering high quality experiences, and providing efficient management.We have more than 10 years of experience in helping organizations to build their Contact Centers and solve some of their biggest business communications challenges. We enable organizations to obtain business value, improve customer acquisition, increase customer retention & growth, deliver high quality experiences, and provide efficient management.


Kobil solutions set a benchmark in digital identity and high-secure data technology. Founded in 1986, the Kobil Group, headquartered in Worms, Germany and proud of its 120 employees, is pioneer in the fields of smart card, one-time password, authentication and cryptography. Core of the Kobil philosophy is to empower a complete identity and mobile security management on all platforms and communication channels. Nearly half of Kobil employees work in the development including leading specialists in cryptography. Kobil plays a crucial role in the development of new encryption standards. Companies like: DATEV, Deutscher Bundestag (Federal Diet), IBM, Migros Bank, Société Générale, ZDF and many others trust Kobil.

logo logica

Logica (Sweden) is a business and technology service company, employing 41,000 people. It provides business consulting, systems integration and outsourcing to clients around the world, including many of Europe's largest businesses. Logica creates value for clients by successfully integrating people, business and technology. It is committed to long term collaboration, applying insight to create innovative answers to clients’ business needs.

M2C (Spain) is an information technology consultancy company, combined with business processes and strategy consulting. M2C focuses on large accounts in the Telecommunications, Insurances, Banking Services, Public Administrations, Industry and Utilities sectors. The way how M2C works is accompanying its customers to make easy their business processes adaptation to reality, as well as their customers life cycle’s management. For M2C, consultancy and technology reach their full sense when they are the tools that allow its clients to be the most competitive in their markets, and when those tools and methodologies optimize the service they give to their own customers. So, M2C is permanently partnering with best-of-breed technologies to use them with the best functional knowledge optimizing and making efficient the business processes.


Founded in 1986, Taldor designs, develops and provides complete solutions to their clients, solutions which consist of software systems, project operation, infrastructure setup and support services. Taldor helps companies in all industries to focus on their core business, enabling operational flexibility in today's frantic business world. Assisted by strategic partnerships with international technology providers, along with a local understanding of each client's unique attributes - Taldor successfully integrate a range of advanced products to provide a comprehensive system solution. Taldor’s  solution portfolio covers customer relationship management, information security, IT experts, business process outsourcing, data improvement and scanning, geographical information systems, ERP systems, government systems, self-service workstations, software system development, communication networks, support and service.

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Tellence is a research and development solution center, focused on software development & product quality assurance. Tellence offers a wide range of development capabilities and state of the art technologies. Tellence headquarter is in Bucharest, Romania with presence in Israel.

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Tieto (Germany) is an IT service company providing IT, R&D and consulting services. With approximately 17,000 experts, they are among the leading IT service companies in Northern Europe and the global leader in selected segments. Tieto specializes in understanding their customers' businesses and needs and their superior customer centricity and expertise in digital services sets Tieto apart from their competitors.