Brian Cantor from CCW hosts a discussion and live demo featuring 10 ways to automate learning and simplify contact center agent onboarding.
Deliver the seamless experience today’s customers expect with a multimodal virtual assistant.
Best practices in training temporary call center staff on-the-job using agent assist’s real-time process guidance
Difference between attended and unattended automation is mostly where the chatbot is going to be installed, and the interaction with the user.
Automated Customer Service for Insurance | IVA and RPA working together to deliver effortless customer and agent experiences
IVA Software and RPA Software working together to deliver effortless customer and agent experiences. Watch our demos updates on how our company services and products