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Support

Jacada takes prides in our outstanding product suite and the exceptional support we provide to our valued customers. Open communication with our customers is essential to providing the best support service possible. The feedback you provide is critical to future releases and continued improvements in our support offering.

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Americas Technical Support
Support Hours:
9:00am – 8:00pm EST
USA Number:
+1(888) 997-3294
ATL Number:
(770) 352-1305
Fax:
(770) 352-1319
Email:

Product Help and Documentation

help desk
Not seeing the help you need? Create a support ticket and we will get back to you shortly. Also, if you need help learning how to create tickets, watch this step by step video.
Help Center
Create/Manage Tickets
Not yet registered or need your password reset? Please contact us at one of the emails listed to receive your login credentials or assistance.