Assist Your Customers and
Contact Center Agents in Real-time

Get started today and achieve game-changing results with the
power of contact center automation

Pricing

Every business has different automation and real-time assistance needs. You pick the options that make sense to you.
We’re here to help with usage-based pricing and customer success plans.
Customer Assist
Agent Assist
Call Center Scripting Edition
Guide agents and design the most dynamic customer conversations
1-4 Weeks
Starts at
$34/concurrent seat
Call Center
RPA Edition
Guide agents and automate tasks to help agents focus on the customer experience
4-12 Weeks
Pricing requires brief discovery
AI Powered
Assist Edition
Guide agents and automate tasks based on alerts from real-time AI and RPA
8-12 weeks
Pricing requires brief discovery
Popular Initiatives
Avoid Calls
Reduce Onboarding Time
Reduce Errors & Boost FCR
Reduce AHT
Boost Revenue
Boost NPS
Popular Use Cases
Standard Operating Procedures
Process Compliance & Fraud Prevention
Scripting
Automated Call Summary
Password Vault
Launch in Context
Smart Clipboard
Hassle-free Warm Transfers
Digital First
Edition
Digital customer service and intelligent virtual agents on any digital touchpoint
4-8 Weeks
Pricing requires brief discovery
Voice First
Edition
Multimodal Visual IVR guides callers to your
digital assets
8-12 Weeks
Pricing requires brief discovery
Multiexperience Edition
All the multimodal and omnichannel awesomeness your customers need
8-12 weeks
Pricing requires brief discovery
Real-time Assistance Capabilities
Digital Customer Engagement
Customer Self-Service
Visual IVR
Intelligent Virtual Agent (Text & Messaging)
Optional
Intelligent Virtual Agent (Web & Rich UX)
Optional
Intelligent Virtual Agent (Voice)
Intelligent Virtual Agent (Multimodal)
Integration Capabilities
Voice Platforms
Chat & Messaging Platforms
Knowledge Management Systems
CRM and Other Business Systems
AI Integrations
Optional
Business Agility
No-Code Designer
Low-Code Automation
With RPA
Adoption Analytics & Business Intelligence
Basic
Intermediate
Advanced
Customer Success
Onboarding
24×7 Product Support
Training
Optional
Implementation Services
Optional
Hypercare
Optional
Optional
Popular Initiatives
Avoid Calls
Deflect Calls
Reduce AHT
Boost Revenue
Boost NPS

Contact Center Automation Software Trusted By

Results You Can Count On

Reduction in
Customer Effort
Improvement in
Self-Service Rates
Customer
Satisfaction
Reduction in
Agent Onboarding Time
Reduction in
Error Rates
Reduction in
Average Handle Time
Improvement in
First Contact Resolution
Dedication to your
CX Success