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Career Opportunities

Jacada is an established company experiencing exponential growth in the fast moving and exciting customer service and support market. At Jacada, our people are the foundation of our success. We are a leader in delivering award-winning software solutions that drive contact center process improvement. Our customer base is diversified across multiple industries and includes some of the most well-known and innovative companies in their respective fields.


Our global company is made up of sales and marketing professionals, software developers, business consultants, project managers and support personnel with a common goal of bringing positive change to customer service operations. We strive to employ the most creative, talented and productive professionals in the industry today, emphasizing teamwork to achieve individual and company goals.


Our career opportunities are listed by geography. Click on a location below to review openings in that region. If you would like to inquire about a specific position, please send your resumé to the appropriate office.

Featured Jobs

Senior Full Stack Developer / Architect

The Senior Developer/Full Stack Developer works with clients to develop and implement Agent as well as Consumer facing mobile/web self service solutions. These solutions utilize advanced and modern backend as well as frontend technologies.
United States
23 July 2018

Product Manager

As a Product Manager you'll hold end-to-end responsibility for your software products. From analyzing the market needs and dynamics, through defining the product requirements, to working with marketing and sales to drive business. You’ll work closely with our global teams of R&D, Professional Services, Presales, Sales and Marketing, as well as with Jacada’s customer and prospects.
Israel
30 July 2018

Sales Executive

We are looking for someone to rapidly build a new business pipeline into a very fast growing CX Automation market. To successfully execute this role you will need to identify and pursue qualified new business sales targets (both directly & through business partners), develop and deliver quick win business use cases supported by strong quick return ROI models.
Spain, France
31 August 2018

Sales Development Representative

Recognizing the rising global demand for our Smart Desktop, Intelligent Self-Service and Robotic Automation, we’re expanding our Sales Development teams globally. Our US based team is looking for a professional hunter with a “go-getter” attitude, passion for customer experience and an aptitude to learn and adapt to dynamic conversations with senior stakeholders (Director, VP and C-level), to secure appointments for our sales teams.
United States
23 October 2018

Engagement Manager

The engagement manager we’re looking for is a unique breed. But you already know that. You strive relentlessly to drive value for your customers and develop strong relationships with them (we’re talking “trusted advisor” strong). You’re passionate about project delivery - on time, on budget and can mitigate and manage risk.
24 October 2018

Intermediate Developer

Are you a good solid developer that is happy to “cut code” and build stuff based on current base? We’re looking for you!
Netherlands
24 October 2018

Automation Solutions Engineer

We are currently seeking an Automation Solutions Engineer (.NET/JavaScript) to join our professional services team and develop and implement highly customized automation solutions to support our client’s business requirements. The developer will be working on the project's complete life cycle, including requirements gathering, system design, development, unit testing, production deployment and run maintenance. Familiar with standard concepts, practices, and procedures required to implement Jacada products. Relies on experience and judgment to plan and accomplish goals. A high degree of creativity and latitude is required.

Atlanta

11560 Great Oaks Way, Suite 200
Alpharetta, GA 30022

Germany

Jacada Deutschland GmbH,
Rückertstraße 1, 80336 München, Germany

Spain & France

Spain and France

Israel

8 Hasadnaot St.
Beit Amtzur Herzliya Pituach 4672835 Israel

United Kingdom

United Kingdom
  • Atlanta

    11560 Great Oaks Way, Suite 200
    Alpharetta, GA 30022
  • Germany

    Jacada Deutschland GmbH,
    Rückertstraße 1, 80336 München, Germany
  • Spain & France

    Spain and France
  • Israel

    8 Hasadnaot St.
    Beit Amtzur Herzliya Pituach 4672835 Israel
  • United Kingdom

    United Kingdom

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