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Career Opportunities

Jacada is an established company experiencing exponential growth in the fast moving and exciting customer service and support market. At Jacada, our people are the foundation of our success. We are a leader in delivering award-winning software solutions that drive contact center process improvement. Our customer base is diversified across multiple industries and includes some of the most well-known and innovative companies in their respective fields.


Our global company is made up of sales and marketing professionals, software developers, business consultants, project managers and support personnel with a common goal of bringing positive change to customer service operations. We strive to employ the most creative, talented and productive professionals in the industry today, emphasizing teamwork to achieve individual and company goals.


Our career opportunities are listed by geography. Click on a location below to review openings in that region. If you would like to inquire about a specific position, please send your resumé to the appropriate office.

Featured Jobs

Senior Full Stack Developer / Architect

The Senior Developer/Full Stack Developer works with clients to develop and implement Agent as well as Consumer facing mobile/web self service solutions. These solutions utilize advanced and modern backend as well as frontend technologies.
United States

Product Support Analyst

Jacada is looking for a Product Support Analyst to join our team in the Alpharetta office. In this role, you will be critical in maintaining the trust of our customers and ensuring excellent customer experience. The successful applicant will analyze technical issues and working directly with our customers and various internal teams.
United States
20 February 2019

Digital Marketing Manager

Jacada is currently seeking a digital marketing leader to be responsible for developing and executing digital marketing campaigns globally in the exciting customer service automation industry. This person will develop a cohesive strategy across multiple campaign themes and work very closely with product and field marketing to strategize, create, build, deliver, and optimize campaigns through email, landing pages, social media, SEO, SEM and paid media.
United States
31 August 2018

Sales Development Representative

Recognizing the rising global demand for our Smart Desktop, Intelligent Self-Service and Robotic Automation, we’re expanding our Sales Development teams globally. Our US based team is looking for a professional hunter with a “go-getter” attitude, passion for customer experience and an aptitude to learn and adapt to dynamic conversations with senior stakeholders (Director, VP and C-level), to secure appointments for our sales teams.
United States
23 October 2018

Engagement Manager

The engagement manager we’re looking for is a unique breed. But you already know that. You strive relentlessly to drive value for your customers and develop strong relationships with them (we’re talking “trusted advisor” strong). You’re passionate about project delivery - on time, on budget and can mitigate and manage risk.
21 February 2019

Senior Solutions Engineer

As an integral member of the Americas Sales team and as a key contributor to the Global Solutions team at Jacada, you would develop solution demonstrations, prototypes and lead mission-critical proofs of concepts working closely with sales teams nationwide, and collaborate with the global solutions, professional services and engineering teams globally. The ideal candidate would have professional services experience and hands-on development experience at enterprise software companies.
United States

Atlanta

11560 Great Oaks Way, Suite 200
Alpharetta, GA 30022

Germany

Jacada Deutschland GmbH,
Rückertstraße 1, 80336 München, Germany

Spain & France

Spain and France

Israel

8 Hasadnaot St.
Beit Amtzur Herzliya Pituach 4672835 Israel

United Kingdom

United Kingdom
  • Atlanta

    11560 Great Oaks Way, Suite 200
    Alpharetta, GA 30022
  • Germany

    Jacada Deutschland GmbH,
    Rückertstraße 1, 80336 München, Germany
  • Spain & France

    Spain and France
  • Israel

    8 Hasadnaot St.
    Beit Amtzur Herzliya Pituach 4672835 Israel
  • United Kingdom

    United Kingdom

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