James Bennett

Knowledge Nuggets

Knowledge Nuggets

Customer Heroes

Customer Heroes

James Bennett

Knowledge Nuggets

Why Your IVR Should Deliver a Multimodal & Conversational UX?

<img width="800" height="420" alt="" data-srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" data-sizes="(max-width: 800px) 100vw, 800px" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" data-sizes="(max-width: 800px) 100vw, 800px" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" data-sizes="(max-width: 800px) 100vw, 800px" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" data-sizes="(max-width: 800px) 100vw, 800px" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" data-sizes="(max-width: 800px) 100vw, 800px" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large" alt="" srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" sizes="(max-width: 800px) 100vw, 800px" />

Customer Service Automation Demos

Intelligent Virtual Assistant | AI Chatbots delivering effortless self-service

<img width="800" height="420" alt="" data-srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" data-sizes="(max-width: 800px) 100vw, 800px" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" data-sizes="(max-width: 800px) 100vw, 800px" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" data-sizes="(max-width: 800px) 100vw, 800px" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" data-sizes="(max-width: 800px) 100vw, 800px" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" data-sizes="(max-width: 800px) 100vw, 800px" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large" alt="" srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" sizes="(max-width: 800px) 100vw, 800px" />

Customer Service Automation Demos

Intelligent Agent Assistance | Unify agent desktop to deliver first class customer service

<img width="800" height="420" alt="" data-srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" data-sizes="(max-width: 800px) 100vw, 800px" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" data-sizes="(max-width: 800px) 100vw, 800px" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" data-sizes="(max-width: 800px) 100vw, 800px" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" data-sizes="(max-width: 800px) 100vw, 800px" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" data-sizes="(max-width: 800px) 100vw, 800px" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large" alt="" srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" sizes="(max-width: 800px) 100vw, 800px" />

Customer Service Automation Demos

Intelligent Agent Assistant | Using Robotic Process Automation to assist and automate call center interactions

<img width="800" height="420" alt="" data-srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" data-sizes="(max-width: 800px) 100vw, 800px" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" data-sizes="(max-width: 800px) 100vw, 800px" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" data-sizes="(max-width: 800px) 100vw, 800px" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" data-sizes="(max-width: 800px) 100vw, 800px" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" data-sizes="(max-width: 800px) 100vw, 800px" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large" alt="" srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" sizes="(max-width: 800px) 100vw, 800px" />

Customer Service Automation Demos

Intelligent Virtual Assistant | Visual IVR used to pivot calls to a digital session to boost self-service adoption

<img width="800" height="420" alt="" data-srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" data-sizes="(max-width: 800px) 100vw, 800px" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" data-sizes="(max-width: 800px) 100vw, 800px" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" data-sizes="(max-width: 800px) 100vw, 800px" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" data-sizes="(max-width: 800px) 100vw, 800px" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" data-sizes="(max-width: 800px) 100vw, 800px" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large" alt="" srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" sizes="(max-width: 800px) 100vw, 800px" />

Customer Service Automation Demos

Using Visual IVR to pivot inbound call volume into digital self-Service interactions

<img width="800" height="420" alt="" data-srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" data-sizes="(max-width: 800px) 100vw, 800px" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" data-sizes="(max-width: 800px) 100vw, 800px" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" data-sizes="(max-width: 800px) 100vw, 800px" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" data-sizes="(max-width: 800px) 100vw, 800px" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" data-sizes="(max-width: 800px) 100vw, 800px" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large" alt="" srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" sizes="(max-width: 800px) 100vw, 800px" />

Customer Service Automation Demos

Intelligent Virtual Assistant | Using Visual IVR to pivot inbound call volume into digital self service interactions

<img width="800" height="420" alt="" data-srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" data-sizes="(max-width: 800px) 100vw, 800px" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" data-sizes="(max-width: 800px) 100vw, 800px" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" data-sizes="(max-width: 800px) 100vw, 800px" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" data-sizes="(max-width: 800px) 100vw, 800px" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" data-sizes="(max-width: 800px) 100vw, 800px" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large" alt="" srcset="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg 1024w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-300x158.jpg 300w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-768x404.jpg 768w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1536x807.jpg 1536w, https://www.jacada.com/wp-content/uploads/2020/06/software-demo-2048x1076.jpg 2048w" sizes="(max-width: 800px) 100vw, 800px" />

Customer Service Automation Demos

Intelligent Assistant Demo | Mobile

Knowledge Nuggets

Attended RPA for the contact center

Knowledge Nuggets

Attended and Unattended automation with customer self-service

Knowledge Nuggets

Customer Surveys regarding RPA

Knowledge Nuggets

Attended RPA and the Path to ROI

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