James Bennett

James Bennett

Knowledge Nuggets

Knowledge Nuggets

Knowledge Nuggets

Why Multimodality is Essential for Delivering an Effortless Voice Experience

<img width="800" height="420" alt="" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large" alt="" />

Software Demos

Intelligent Virtual Assistant | AI Powered Chatbots delivering effortless self service

<img width="800" height="420" alt="" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large" alt="" />

Software Demos

Intelligent Agent Assistance | Unify agent desktop to deliver first class customer service

<img width="800" height="420" alt="" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large" alt="" />

Software Demos

Intelligent Agent Assistant | Using Robotic Process Automation to assist and automate call center interactions

<img width="800" height="420" alt="" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large" alt="" />

Software Demos

Intelligent Virtual Assistant | Visual IVR used to pivot calls to a digital session to boost self-service adoption

<img width="800" height="420" alt="" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large" alt="" />

Software Demos

Intelligent Virtual Assistant | Using Visual IVR to pivot inbound call volume into digital self service interactions

<img width="800" height="420" alt="" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large" alt="" />

Software Demos

Intelligent Virtual Assistant | Using Visual IVR to pivot inbound call volume into digital self service interactions

<img width="800" height="420" alt="" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" alt="" data-src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="800" height="420" src="https://www.jacada.com/wp-content/uploads/2020/06/software-demo-1024x538.jpg" class="attachment-large size-large" alt="" />

Software Demos

Intelligent Assistant Demo | Mobile

Knowledge Nuggets

Attended RPA for the contact center

Knowledge Nuggets

Combining Attended and Unattended automation with customer self-service

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