Make Every Agent
Your Best Agent
How to Get Started with Agent Assist?
Yes, it can be done. Get up and running in weeks.
Why Real-time Assistance Matters?
While there are many agent “productivity” tools, there is not a single tool designed to help agents on-the-job, in real-time, when they handle complex customer requests.
Learn why agent assist is a game-changer for modern contact centers drowning in complexity.
How to Save the Modern Contact Center Using
How Jacada Delivers Real-time Assistance?
- Assist Assist customers and agents in multiple modalities at once with AI and RPA
- Understand Understand customer intent with conversational AI and other insights in real-time
- Automate Rapidly integrate your disparate tech stack, and automate tasks, processes, and conversations
What are you looking for?
Contact Center Automation
Our Agent Assist and Customer Assist products are powered by Jacada Interact, the only low-code automation platform purpose-built for contact centers. Come see what’s so special about it.
Check out our customer stories and see how you can future-proof your CX with contact center automation. We’re here to make contact center complexity a thing of the past.
Results You Can Count On
Agent Onboarding Time
Average Handle Time
First Contact Resolution