The Better Way to Automate Customer Experience
Learn how to simplify your customer experience in weeks not months, with advanced AI and low code automation.
Jacada is a pioneer in delivering unified RPA and conversational AI capabilities and has a differentiated value proposition for organizations looking to automate and optimize processes across the customer service value chain.
Amardeep Modi, Practice Director
Automate Your Contact Center #LIKEABOSS
Assist customers and contact center agents in real-time with the power of multimodal AI and RPA.
Boost self-service adoption with multimodal customer assistance
Battle contact center complexity with real-time agent assistance
Get Started With Contact Center Automation
Why rip and replace your tech stack, when you can harmonize silos and elevate your CX?
Yes, it can be done. Get up and running in weeks.
Guide customers and employees to the help they need during the moments that matter
Automate manual tasks for employees and deliver effortless customer self-service
Assist customers and employees in real-time with advanced multimodal AI and RPA
Why Real-time Assistance Matters?
While there are many agent “productivity” tools, there is not a single tool designed to help agents on-the-job, in real-time, when they handle complex customer requests.
Learn why agent assist is a game-changer for modern contact centers drowning in complexity.
How to Save the Modern Contact Center Using
How Jacada Delivers Real-time Assistance?
- Assist Assist customers and agents in multiple modalities at once with AI and RPA
- Understand Understand customer intent with conversational AI and other insights in real-time
- Automate Rapidly integrate your disparate tech stack, and automate tasks, processes, and conversations
What are you looking for?
Contact Center Automation
Our Agent Assist and Customer Assist products are powered by Jacada Interact, the only low-code automation platform purpose-built for contact centers. Come see what’s so special about it.
Check out our customer stories and see how you can future-proof your CX with contact center automation. We’re here to make contact center complexity a thing of the past.
Results You Can Count On
Agent Onboarding Time
Average Handle Time
First Contact Resolution