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Customer Service Automation Starts Here!
Drive Digital Adoption Intelligent Self-Service Virtual Assistants, Visual Assistance, Intelligent Chatbots, Real-time Guidance
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Asset 1
Eliminate Contact Center Complexity Intelligent Agent-Engagement Real-Time Guidance, Robotic Automation, Unification, Intelligent Assistance
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End-to-End
Customer Service Automation

Intelligent Self-Service

Drive digital adoption with guided interactions

Visual Assistant

Virtual Assistant

Intelligent Agent-Engagement

Battle contact center complexity with AI & RPA

Smart Assistant

Unified Desktop

Interact

Customer Service Robotic Automation Hub

Design

Guided experiences

Low code interface

Power

Conversational AI

Customer Service RPA

Deliver

Omnichannel automation

Multi-Modal experiences

Results that speak for themselves!

Cost Reduction

Millions

In annual savings

Thousands

Agent hours time saved

CX Improvement

98%+

Customer satisfaction

50%

Reduced Customer effort

Digital Adoption

Up to 50%

Increase in self-service

3x

Mobile App Adoption

Operational

>85%

Reduced Training Time

80%

Manual effort automated

Preview

Customer Service Automation

What does it take to achieve an autonomous customer experience? It takes end-to-end customer service automation across self-service and assisted service. Jacada delivers it all.

Jacada Solutions Empower
the World's Most Trusted Brands

  • Nationwide logo
  • DirecTV logo
  • Cox logo
  • Priceline logo
  • Telefonica logo
  • Blue Cross Blue Shield logo
  • Capita logo
  • AIG logo
  • E-On logo
  • Georgia Natural Gas logo
  • HOT logo
  • Leumi Card logo
  • Liberty mutual logo
  • Vodafone logo
  • O2 logo
  • Manulife Financial logo
  • Turk Telekom logo
  • UBS logo

Recent Articles

Jacada Blog

Obstacles Contact Center Agents Come Across During Interactions

23 May
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Smart Solutions Resolve Call Center Operational Issues

21 May
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Companies Push for Digital to Enhance Customer Journey

16 May
Jacada Blog

Companies Use AI to Enhance Customer Service Experience

14 May

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