Smart Desktop
Unification, Guidance, Automation and Intelligent Assistance
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Intelligent Assistance
Virtual assistants, Intelligent chatbots and smart digital self-service
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Automation
Real-time Customer Service Robotic Process Automation (CS RPA)
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We make contact centers smaller and customer experiences better
End-to-End
Customer Service Automation
Results that speak for themselves!
Cost Reduction
Millions
In annual savings
Thousands
Agent hours time saved
CX Improvement
98%+
Customer satisfaction
50%
Reduced Customer effort
Digital Adoption
Up to 50%
Increase in self-service
3x
Mobile App Adoption
Operational
>85%
Reduced Training Time
80%
Manual effort automated
Preview
Customer Service Automation
What does it take to achieve an autonomous customer experience? It takes end-to-end customer service automation across self-service and assisted service. Jacada delivers it all.
