• How To Prepare Your Call Center For Coronavirus

  • How To Guide Your Customers to Self-Service During a Crisis

  • How To Empower Your Agents to Work At Home

CUSTOMER SERVICE AUTOMATION SOFTWARE THAT LEADERS TRUST

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Results that speak for themselves!

Cost Reduction

Millions

In annual savings

Thousands

Agent hours time saved

CX Improvement

98%+

Customer satisfaction

50%

Reduced Customer effort

Digital Adoption

Up to 50%

Increase in self-service

3x

Mobile App Adoption

Operational

>85%

Reduced Training Time

80%

Manual effort automated

Preview

Customer Service Automation

What does it take to achieve an autonomous customer experience? It takes end-to-end customer service automation across self-service and assisted service. Jacada delivers it all.