Jacada
Jacada

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Forrester – Hot Insurance Tech Companies To Watch In 2009

Insurance IT has to accommodate new customer segments and markets; a global economic crash that's creating new competitors and business models; and undefined, but daunting, regulatory changes that will alter the industry as we know it. As the insurance industry transforms itself, Forrester has seen new solutions and vendors emerge to address the changing needs of insurance technologists and business leaders.

JACADA

Jacada is a leading global provider of unified service desktop and process optimization solutions that simplify and automate customer service processes. By bridging disconnected systems into a single, "intelligent" workspace, Jacada solutions create greater operational efficiency and increase agent and customer satisfaction.

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