Jacada
Jacada

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If there is an identified project, which of the following best describes the project? (Choose all that apply)*
Unified Desktop
CRM Implementation
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JACADA

Jacada is a leading global provider of unified service desktop and process optimization solutions that simplify and automate customer service processes. By bridging disconnected systems into a single, "intelligent" workspace, Jacada solutions create greater operational efficiency and increase agent and customer satisfaction.