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Jacada WorkSpace Agent Desktop

Jacada WorkSpace Agent Desktop provides an improved customer service experience by streamlining the agent's interactions with a large number of systems. Read more about our award winning, and market leading, Agent Desktop solution.

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Jacada Agent Scripting

Jacada Agent Scripting the industry leading call center scripting and business process flow tool, providing the most powerful and agile, yet easy to use, scripting environment available.

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Jacada® Advisor

Jacada® Advisor Designed to simplify the complexity of existing customer service desktop applications and reduce the amount of training required to work with those applications.

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Mobile Self Service


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Visual IVR

Visual IVR provides an improved customer service experience by streamlining the agent's interactions with a large number of systems. Read more about our award winning, and market leading, Agent Desktop solution.

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Integration and Legacy Products


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Jacada Integration & Automation

Jacada Integration & Automation (Formerly Jacada WinFuse) Provides robust data integration and desktop automation capabilities, which improves efficiency and accuracy by eliminating redundant data entry, resulting in more streamlined business processes.

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Jacada Interface Server

Jacada Interface Server The leading automated Web-enablement solution for extending and modernizing legacy host systems by generating a thin-client graphical user interface.

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Jacada HostFuse

Jacada HostFuse allows legacy applications to be "service enabled" – expose functionality contained within an existing host application as open standard Web services.

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