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Press Release

Jacada Names Paul O'Callaghan Chief Executive Officer

Gideon Hollander, founder and former CEO, named Chairman of the Board

ATLANTA – December 20, 2007 – Jacada Ltd. (Nasdaq: JCDA), a leading provider of unified desktop and process optimization solutions for customer service operations, today announced the appointment of Paul O'Callaghan as Chief Executive Officer. Gideon Hollander, who founded Jacada and has served as the company's CEO since 1990, will become Chairman of the Board of Directors. Yossie Hollander, the current Chairman of the Board, will continue to serve as Director. The appointments are effective January 1, 2008.

O'Callaghan joined Jacada as President in May 2006, after successfully holding senior management roles in companies including Optio Software, Cisco Systems, IMNET Systems, XACCT Technologies, Idapta and Network Systems Corporation.

"We brought Paul to Jacada because of his strong reputation for building and leading quality, sales-driven organizations," said Gideon Hollander, chief executive officer of Jacada. "During his tenure as president, he has had a tremendously positive impact on our company and his leadership skills have been the catalyst for accelerating the transformation of Jacada. The recent transaction with Software AG completes the company's transformation from an application modernization and middleware software company to a fast growing call center solutions provider. I could not be happier with Paul's performance and I am excited to be able to hand him the reins."

"I am thrilled and honored to be given the opportunity to take this company to the next level," said Paul O'Callaghan, president of Jacada. "The last year and a half has been one of transformation, organizational maturation and significant business development. We now have the people, solutions, partners and business model to capitalize on a growing market space. I want to thank Gideon and the Board for this opportunity and I am confident that we now have all the pieces in place to execute on a strategy that has been 4 years in the making."

This news release may contain forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. The words "may," "could," "would," "will," "believe," "anticipate," "estimate," "expect," "intend," "plan," and similar expressions or variations thereof are intended to identify forward-looking statements. Investors are cautioned that any such forward-looking statements are not guarantees of the future performance and involve risks and uncertainties, many of which are beyond the Company's ability to control. Actual results may differ materially from those projected in the forward-looking statements as a result of various factors including the performance and continued acceptance of our products, general economic conditions and other Risk Factors specifically identified in our reports filed with the Securities and Exchange Commission. The Company undertakes no obligation to update or revise any forward-looking statement for events or circumstances after the date on which such statement is made. Jacada is a trademark of Jacada Inc. All other brands or product names are trademarks of their respective owners.