Cindy Curtin Knezevich
770-352-1300
cindyk@jacada.com
Peter L. Seltzberg
Hayden Communications
646-415-8972
peter@haydenir.com
Press Release
ING Canada Selects Jacada Solutions
ATLANTA – May 8, 2007 – Jacada Ltd. (Nasdaq: JCDA), a leading provider of unified desktop and process optimization solutions for customer service operations, announced details today of a material contract previously announced on March 19, 2007. The agreement is with ING Canada Inc. (TSX: IIC), which has selected Jacada to integrate a number of its legacy applications to deliver a more unified data presentation for its distribution channels.
ING Canada is the largest provider of property and casualty insurance in Canada. It offers automobile, property and liability insurance to individuals and businesses through its insurance subsidiaries. The company sought technology that would bring together its legacy systems for a more unified presentation of its customer data.
"We were looking for a more comprehensive understanding of our customers to continue to improve the quality of our product offering," remarked Denis Pouliot, Vice-President – Applications Development Quebec Region for ING Canada.
"The selection of Jacada process optimization solutions will facilitate the manner in which the ING Canada business units can do business," said Joe Horne, Vice President of Americas Sales for Jacada. "This further substantiates the significant business value Jacada brings to organizations when process complexities resulting from non-connected systems are simplified. Using Jacada process optimization solutions, businesses like ING Canada are able to increase their real-time access to customer data, which is critical in today’s competitive marketplace."
This news release may contain forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. The words "may," "could," "would," "will," "believe," "anticipate," "estimate," "expect," "intend," "plan," and similar expressions or variations thereof are intended to identify forward-looking statements. Investors are cautioned that any such forward-looking statements are not guarantees of the future performance and involve risks and uncertainties, many of which are beyond the Company’s ability to control. Actual results may differ materially from those projected in the forward-looking statements as a result of various factors including the performance and continued acceptance of our products, general economic conditions and other Risk Factors specifically identified in our reports filed with the Securities and Exchange Commission. The Company undertakes no obligation to update or revise any forward-looking statement for events or circumstances after the date on which such statement is made. Jacada is a trademark of Jacada Inc. All other brands or product names are trademarks of their respective owners.

