Jacada
Jacada

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Unified Desktop
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Jacada White Paper – Barriers to Executing Bundled Sales in the Contact Center: A Communications Industry Report

Read this paper to learn about:
  • Challenges to effective bundling for customer service agents
  • Cost-effective strategies to automate and simplify processes for the agent desktop
  • Enabling successful multi-sell agents
JACADA

Jacada is a leading global provider of unified service desktop and process optimization solutions that simplify and automate customer service processes. By bridging disconnected systems into a single, "intelligent" workspace, Jacada solutions create greater operational efficiency and increase agent and customer satisfaction.