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Empower Your Agents

Deliver Agent Productivity Solutions that enable your brand ambassadors to focus on your customers.

agent scripting 1Agent Scripting
Get the most out of each call with instant and contextual guidance.

automation 1Automation & Integration
Automate complex manual processes across both Web and Windows applications.

automation 1Next Best Action
Offer guidance to the next best action while on the phone with the customer.

automation 1Back Office Solutions
Automate your Windows, Web and Java desktop applications.

automation 1Management & Workflow
Present step-by-step guidance to the most efficient path of case resolution.

automation 1Unified Agent Desktop
Provide fast & simple access to all relevant customer information.   Copyright ©2015 Jacada Inc.    Privacy Policy/Legal   |  |   Blog   |   Support   |   Site Map   |    Log In/Out