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We provide a digital interaction platform to bridge the voice and digital disconnect and create cross channel interactions for your customers. Jacada also provides software for the contact center to improve the productivity of your contact centers agents.

Our solutions are considered to be the best of breed for any customer who’s looking for Digital transformation.



Customer Experience
91 copy Delight customers with seamless interactions across all channels.



Agent Experience
4 copyEquip your advisors to service today's omnichannel customer.



Integration and Automation
39 copy25 years of experience in integration and robotic process automation



Jacada Provides Digital Transformation Solutions.

We drive increased revenue and loyalty by blending the Digital and Voice Experience with your Agents creating an effortless customer journey.

Jacada enables organizations to deliver effortless customer self service and agent assisted interactions by implementing cutting‐edge mobile, smart device, and web based visual IVR solutions, as well as optimized agent desktops, and business process optimization tools. Customers can benefit from an improved customer experience at every touch point with the organization, whether at the contact center, on the mobile, the website, or at the retail store.


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